Housekeeping like every other department is an important but very demanding unit of the hotel. It can either make your guests come back or send them away along with their friends and family.Most times people think hotel housekeeping is just about cleaning but it entails a lot more. Apart from proper cleaning with hygiene in mind, it involves talking to the guest, knowing the guest and his needs, respecting his space and his way of doing things and most importantly, caring for the guest.One would be amazed at how much this means to the guest. However, be time conscious and always remember that every little thing is important and sends a message. So when taking up housekeepers, look out for hints like passion, speed, honesty and a retentive memory.